**Privacy Policy**
Effective Date: [Insert Date]
A369 Infotech Solution ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you use our software, website, and related services (collectively referred to as “Services”). Please read this policy carefully to understand our practices regarding your information.
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### 1. Scope
This Privacy Policy applies to all users of A369 Infotech Solution’s business software, website, and related applications operated by A369 Infotech Solution, having its registered office at [Insert Address], India.
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### 2. Information We Collect
We collect several types of information to provide and improve our services:
**a. Personal Information:**
Name, email address, contact number, company name, billing address, and other identifiable details provided during account registration or business communication.
**b. Account & Login Data:**
Usernames, encrypted passwords, and other authentication data.
**c. Transaction and Payment Data:**
Billing details, invoices, and limited payment information processed securely through our authorized payment gateways. We do not store credit/debit card details.
**d. Technical and Usage Data:**
IP address, browser type, device identifiers, operating system, system logs, and analytics on how you use our software.
**e. Communication Data:**
Records of correspondence, support tickets, feedback, and inquiries you submit to us.
### 3. How We Collect Information
* When you register, sign in, or use our software or services.
* Automatically through cookies and tracking technologies.
* Through authorized third-party services (e.g., payment processors, analytics tools).
Effective Date: [Insert Date]
A369 Infotech Solution ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you use our software, website, and related services (collectively referred to as “Services”). Please read this policy carefully to understand our practices regarding your information.
---
### 1. Scope
This Privacy Policy applies to all users of A369 Infotech Solution’s business software, website, and related applications operated by A369 Infotech Solution, having its registered office at [Insert Address], India.
--
### 2. Information We Collect
We collect several types of information to provide and improve our services:
**a. Personal Information:**
Name, email address, contact number, company name, billing address, and other identifiable details provided during account registration or business communication.
**b. Account & Login Data:**
Usernames, encrypted passwords, and other authentication data.
**c. Transaction and Payment Data:**
Billing details, invoices, and limited payment information processed securely through our authorized payment gateways. We do not store credit/debit card details.
**d. Technical and Usage Data:**
IP address, browser type, device identifiers, operating system, system logs, and analytics on how you use our software.
**e. Communication Data:**
Records of correspondence, support tickets, feedback, and inquiries you submit to us.
### 3. How We Collect Information
* When you register, sign in, or use our software or services.
* Automatically through cookies and tracking technologies.
* Through authorized third-party services (e.g., payment processors, analytics tools).
### 4. Use of Information
We use your information to:
* Provide, maintain, and improve our software and services.
* Process payments and manage billing.
* Communicate with you about updates, support, or security alerts.
* Personalize user experience and conduct analytics.
* Prevent fraud, enforce policies, and comply with legal obligations.
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### 5. Legal Basis for Processing (If Applicable)
Where required by law (such as GDPR), we process your personal data based on one or more of the following:
* Your consent;
* Performance of a contract;
* Compliance with legal obligations;
* Our legitimate business interests.
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### 6. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to analyze usage patterns, store preferences, and improve functionality. You can modify your browser settings to block cookies, but some features may not function properly.
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### 7. Sharing and Disclosure of Data
We may share your information with:
* **Service Providers:** Hosting, analytics, customer support, or payment gateway partners who assist in operating our services.
* **Legal Authorities:** When required to comply with law, regulation, or legal process.
* **Business Transfers:** In the event of a merger, acquisition, or asset sale, your data may be transferred to the new entity.
We ensure such third parties follow appropriate confidentiality and data protection standards.
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### 8. Data Security
We implement administrative, technical, and physical safeguards to protect your personal data against unauthorized access, alteration, or disclosure. However, no online system can guarantee absolute security.
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### 9. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law. After that period, we securely delete or anonymize the data.
We use your information to:
* Provide, maintain, and improve our software and services.
* Process payments and manage billing.
* Communicate with you about updates, support, or security alerts.
* Personalize user experience and conduct analytics.
* Prevent fraud, enforce policies, and comply with legal obligations.
---
### 5. Legal Basis for Processing (If Applicable)
Where required by law (such as GDPR), we process your personal data based on one or more of the following:
* Your consent;
* Performance of a contract;
* Compliance with legal obligations;
* Our legitimate business interests.
---
### 6. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to analyze usage patterns, store preferences, and improve functionality. You can modify your browser settings to block cookies, but some features may not function properly.
---
### 7. Sharing and Disclosure of Data
We may share your information with:
* **Service Providers:** Hosting, analytics, customer support, or payment gateway partners who assist in operating our services.
* **Legal Authorities:** When required to comply with law, regulation, or legal process.
* **Business Transfers:** In the event of a merger, acquisition, or asset sale, your data may be transferred to the new entity.
We ensure such third parties follow appropriate confidentiality and data protection standards.
---
### 8. Data Security
We implement administrative, technical, and physical safeguards to protect your personal data against unauthorized access, alteration, or disclosure. However, no online system can guarantee absolute security.
---
### 9. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law. After that period, we securely delete or anonymize the data.
### 10. Your Rights
Depending on applicable law, you may have the right to:
* Access, correct, or delete your personal data;
* Withdraw consent at any time;
* Object to processing or request data portability;
* File a complaint with the relevant data protection authority.
To exercise these rights, please contact us via the details below.
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### 11. Children’s Privacy
Our services are not intended for children under 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us for deletion.
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### 12. International Data Transfer
Your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your data during such transfers.
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### 13. Third-Party Links
Our website or software may contain links to external websites. We are not responsible for the privacy practices or content of such third-party sites.
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### 14. Policy Updates
We may update this Privacy Policy from time to time. Any material changes will be notified by updating the “Effective Date” or through direct communication where appropriate. We recommend reviewing this page periodically.
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### 15. Contact Information
For questions, concerns, or data requests related to this Privacy Policy, please contact:
**A369 Infotech Solution**
Email: info@a369.in
Depending on applicable law, you may have the right to:
* Access, correct, or delete your personal data;
* Withdraw consent at any time;
* Object to processing or request data portability;
* File a complaint with the relevant data protection authority.
To exercise these rights, please contact us via the details below.
---
### 11. Children’s Privacy
Our services are not intended for children under 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us for deletion.
---
### 12. International Data Transfer
Your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your data during such transfers.
---
### 13. Third-Party Links
Our website or software may contain links to external websites. We are not responsible for the privacy practices or content of such third-party sites.
---
### 14. Policy Updates
We may update this Privacy Policy from time to time. Any material changes will be notified by updating the “Effective Date” or through direct communication where appropriate. We recommend reviewing this page periodically.
---
### 15. Contact Information
For questions, concerns, or data requests related to this Privacy Policy, please contact:
**A369 Infotech Solution**
Email: info@a369.in